Your Privacy Is Our Responsibility

We collect the following types of information to create accounts, process transactions, and provide services on the tbd22 platform:

• Identity Information: Full name, date of birth, national ID number or passport number.
• Contact Information: Email address, mobile number, and mailing address.
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details — for transaction verification purposes only.
• Login & Security Information: Username, password (stored in encrypted form), session tokens.
• User Activity Information: Game play history, betting records, deposit and withdrawal details.
• Technical Information: IP address, browser version, operating system, device identifier.

We collect information in several ways, including:

• Directly Provided: Information you submit through account registration forms, transaction forms, or support requests.
• Automatically Collected: Information gathered through our server logs, cookies, and similar tracking technologies.
• Third Parties: Information received from payment gateway service providers or identity verification agencies.
• Cookies & Session Data: Technical information automatically collected during website browsing.

tbd22 uses your information for the following legitimate purposes:

• To create, manage, and verify accounts.
• To process deposit, withdrawal, and bonus transactions.
• To prevent fraud and ensure platform security.
• To meet legal obligations and follow responsible gambling guidelines.
• To provide customer support and resolve complaints.
• To improve platform quality and refine the user experience.
• To send information about promotional offers and bonuses (with your consent only).

tbd22 applies industry-standard security measures to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transfers on our website are protected by SSL encryption.
• Data Encryption: Sensitive information, especially passwords and financial details, is stored in encrypted form.
• Access Control: Only authorized personnel have access to your information.
• Regular Security Audits: Our systems undergo regular security reviews.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active at all times.

Your data is retained on tbd22 servers for as long as your account is active and necessary for service delivery. Even after an account is closed, certain information may be retained temporarily due to legal obligations.

tbd22 never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Providers: With bKash, Nagad, Rocket, and banking partners — solely to complete transactions.
• Identity Verification Agencies: For account verification and fraud prevention.
• Law Enforcement Agencies: When required by a valid legal order or investigation.
• Technology Service Providers: Trusted partners who assist in platform operations — and who comply with our privacy standards.

We have data processing agreements in place with all third-party partners to ensure your information is properly protected.

tbd22 uses cookies on its website. Cookies are small text files stored in your browser that help improve the functionality of the website.

We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve platform usage (anonymous data).

You can control or disable cookies from your browser settings, but doing so may limit certain services.

Every registered user on the tbd22 platform has the following rights regarding their personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing be restricted while a dispute is being resolved.
• Right to Data Portability: The right to receive a copy of your data in a structured, machine-readable format.
• Right to Opt Out of Marketing: The right to withdraw from promotional communications at any time.

To exercise these rights, contact our support team. We are committed to responding to your request within a reasonable time.

tbd22 strictly prohibits registration and participation by anyone under the age of 21. We do not knowingly collect personal information from minors.

If we become aware that a person under the age of 21 has created an account on our platform, that account and all associated information will be deleted immediately and all transactions will be cancelled.

We retain your information only for as long as it is necessary:

• Active Account: Full data is retained for the duration the account remains active.
• Closed Account: Certain records may be retained for a defined period after account closure due to legal obligations and dispute resolution needs.
• Financial Records: Transaction records are retained in accordance with legal requirements.

Once the retention period ends, your information is securely deleted or anonymized.

tbd22 is a Bangladesh-based platform. However, some of our technology partners or cloud service providers may be located in other countries. In such cases, we ensure that:

• International data transfers occur only through trusted providers.
• Appropriate safeguards are in place for all transfers.
• Third-party providers comply with our privacy standards.

tbd22 reserves the right to periodically review and update this privacy policy. If any significant changes are made, we will:

• Post a clear notice on the website.
• Notify registered users by email.
• Display the update date at the top of this page.

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

tbd22 believes that data protection is essential to creating a responsible gambling environment. To that end, we:

• Monitor user playing patterns to identify early signs of problem gambling.
• Offer protective tools such as self-exclusion or deposit limits when needed.
• Actively provide information and support related to responsible gambling.

For more information on responsible gambling, visit our Responsible Gaming page.